Step-by-step
- Check immediate danger — if life is at risk, call 112 / 195.
- Move to safety — do not approach fires, floodwater, damaged buildings, or power lines.
- Share exact location — city + street + landmark, or coordinates if possible.
- Describe what happened — type of incident, size/impact, when it started.
- Mention people affected — injuries, trapped persons, vulnerable groups.
- Send photo only if safe — avoid personal data and do not risk your safety.
What to include (checklist)
✅ Good example
“Floodwater rising near Bridge X, Skopje. Started 20 minutes ago. Road is blocked and 2 cars are stuck. No injuries seen.”
⛔ Bad example
“Big problem here!! Please help!!!” (No location, no type, no details.)
Safety reminders
- Do not approach damaged power lines or unstable buildings.
- Do not drive into floodwater.
- Do not spread unverified rumors — rely on official updates.
- If you are unsure, move to safety and call emergency services.
Quick actions
This guidance should be available in MK/SQ/EN and as a printable PDF.
Immediate danger?
Call 112 / 195 first.